Overview

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The Software Services team’s primary responsibility is to develop software to support the needs of central departments and of schools. Examples of software developed and supported by this team include a textbook checkout system, a Commercial Driver’s License (CDL) tracking system, the CSC work order system, and the Volunteer Resource Bank. The Software Services team also provides technical support for many of the reporting requirements mandated by state and federal agencies (e.g., October count, CSAP testing, and school accountability reports). Additional projects include lending support to the Student Achievement and Data Analysis department and managing the district’s website.

Communications Services is responsible for providing phone and computer network services to all district facilities. Manager - Victor Rosengren

Electronic Repair is responsible for repair of computer and audio-visual equipment for all PSD departments and sites. It also installs and maintains CATV, intercom systems and audio-visual systems (interactive whiteboards, projectors, etc.). Manager - Victor Rosengren

Technical Services is responsible for providing leadership and support for district-level information technology assets and service offerings. This involves managing more than 120 servers, 10 databases, anti-virus defense, data backup and recovery systems, operating system security, Internet filtering, survey and levels test processing, and the district’s e-mail system. Additionally, the PSD Technology Help Desk is an integral part of Technical Services, providing assistance to hundreds of users each day. Technical Services constantly performs preventive maintenance and upgrades to keep district systems accessible and performance at peak levels.

School Technology Support provides on-site support for instructional and administrative use of computers and other technology at all district schools. This support includes the installation of new computers, peripherals, and software, the troubleshooting of technology related problems, the management of school file servers, and the maintenance of an installed base of over 10,000 Windows and Macintosh computers. School Technology Support also communicates technology-related issues to school sites through the Building Technology Coordinators, evaluates and recommends technologies for use in schools, and assists in the technology planning process. Manager - Mike Nichols

The Records Center is responsible for scanning and storing all Human Resources and Employee Services department paperwork in an electronic document management system for long-term storage and instant retrieval by end users. The Records Center also stores and maintains all active and inactive special education student records and administers the appropriate disclosure of all student information, as well as the destruction of records as mandated by federal law and the Colorado State Archives. The Records Center is responsible for the safe storage, appropriate disclosure, and destruction of all stored paper records for PSD. It works closely with PSD departments and sites, the public, and governing bodies to ensure a secure and efficient records facility that fulfills the needs of all its customers.

PSD Helpdesk is the District Level Support Team for all that is Technology.  We are the point of contact for students and staff for computer, network and internet resources or troubleshooting.  Our expertise includes step by step technical support for multiple school sites at all levels.  Technology ranges from district standard software, servers, hardware, cell phones and land lines to passwords.  Contact to the PSD Helpdesk can be made via phone, email, walk-in and work queue environments.