Parent Portal Available

1. Why do I need to add a student?
Adding a student is the process by which your student is linked to your account using your student’s activation code (found on the front of this letter). The linking process prevents others from viewing your student’s private data, and assures that you and only you can view your student's information.

2. How do I add a student to my account?
-Create your account and log in (see step 1).
-Click "Add a Student" (on the left).
You will need your student's school ID number (not PIV pin) and an activation code. Enter these two pieces of information and click "Link To Student". You should now see a message stating, "The Student with ID = XXXXX has been linked to your account." Click "Add Another Student" found on the right or click "Return to Portal" at the top of the screen to return to the "Welcome" screen.

3. What if I do not know my child's student id?
Once your student is added to your portal account, you will have continued access to that student’s information through the current school year. Again, use the password you created when activating your Parent Portal account. The activation codes are used just once and will expire at the end of each school year. At the beginning of each school year, you will need to add your student again using a new activation code. All information concerning your student is securely transmitted to only those who have been granted access to your student's information. Ask your child, reference your PIV letter or report card for your student's student id (not PIV pin), or call your child's school. Note, when logging into the Parent Portal use the password you created when activating your account; your PIV password will not access the Parent Portal.

4. Why can't my spouse or other guardian use the same activation code?
In order to provide better security, each activation code is exclusively made for one student and one parent/guardian. once that activation code is used it is disabled, preventing others from using the activation code again.

5. How can my spouse or other guardian get an activation code?
Please contact your child's school to have another activation code created.

6. How do I complete an online payment?
There are currently two separate payment processes based on the type of payment you wish to make. Student fees are listed in the "Account Balances" section and are accessed by clicking on the button "Pay Account Balance". Account balance payments will not be reflected until the following morning. Available lunch balance information is displayed in the "Available Lunch Credit" section. To purchase lunch credit simply click the "Purchase Lunch Credit" button. Poudre School District systems will reflect lunch credit payments made prior to 10:00 am the same day. Each payment process will walk you through linking to your student and completing payments.