Encrypted PSD Emails

How to open encrypted emails from PSD

Parents may receive sensitive information from PSD staff in an encrypted email to keep it secure. To successfully open encrypted emails, please see the guides below.


Directions for a computer or Chromebook 

 
1.    Open the email from Poudre School District
2.    Click on “message.html” located at the bottom of the email
3.    Click on “Use a one-time passcode” located at the bottom of the page

Note: A box may pop up stating “You are submitting to an external page, Are you Sure?”. Click on “Ok”

4.    Return to your email Inbox
      a.  Open the new email from “Microsoft Office 365 Message Encryption”
      b.  Copy the passcode, or write down the number
      c.  Return to the open Internet browser tab that is requesting the one-time passcode
      d.  Paste the passcode, or manually enter the number into the box
      e.  Click continue. The encrypted email will open


For Chrome: If there is an attachment, click on it to download.

  • Save it to the Downloads folder on the device, or your Google Drive.
  • Go to the saved location/folder and double click the attachment.


For the Computer: If there is an attachment, click on the down arrow to open or save the attachment. Go to the saved location/folder to open it.

 

Directions for other devices

Android Device: 

 1.    Open the email from Poudre School District
2.    Click on “message.html” located at the bottom of the email
3.    Click on the “Chrome”   button (click only once). You may need to also click “Download”.
4.    Click on “Use a one-time passcode”
5.    Return to your email Inbox
      a.  Open the new email from “Microsoft Office 365 Message Encryption”
      b.  Press on the passcode to copy it, or write down the number
      c.  Go back to the open Chrome browser
      d.  Paste the passcode, or manually enter the number into the requested area/box
      e.  Click continue. The encrypted email will open

Note: If there is an attachment, download or open it. Go to the “Files” folder on the device to view it.
 

IOS: iPhone or iPad:

1.    Open the PSD email 
2.    Click on “message.html” located at the bottom of the email
3.    On the page that pops up, follow the instructions to download the OME viewer if not previously installed.
4.    Return to the email message
5.    Tap and hold on “message.html”
6.    Click “Copy to OME Viewer”
7.    Click “Use a one-time passcode”
8.    Return to your email Inbox
      a.  Open the new email from “Microsoft Office 365 Message Encryption”
      b.  Press on the passcode
      c.  Click “Open”
      d.  A pop up stating “Open in OME Viewer?” appears. Click “Open”
      e.  The code is automatically entered, and the encrypted message opens

Note: If there is an attachment, click on the down arrow to download.

  • Click “Preview Attachment ” to view it.
  • If a PDF reader app is installed, open the attachment in the PDF app by clicking on “Open Attachment in…”, then select the PDF app.

Contact Information

IT Support Center | 970-490-3456