Poudre School District's Employee Assistance Services program supports employees and their family members with their mental health needs. While the primary focus of EAS is counseling, EAS is also the administrator of PSD’s Mental Health/Substance Abuse benefit plan. Please call 970-488-4925 to make an appointment with a licensed EAS therapist. EAS is not a walk-in clinic.
If you don't find answers to your questions about EAS here, please email firstname.lastname@example.org for information.
Will my supervisor/colleagues/HR know I went to EAS?
Only if you tell them! Confidentiality is the cornerstone of EAS. Your confidentiality is protected by strict state and federal laws and regulations and professional ethical standards for therapists. Confidentiality will be fully explained at your first appointment.
I don’t have insurance with PSD – can I get free counseling through EAS?
Yes. Even if you don’t have PSD health insurance, you may still take advantage of the five free counseling sessions per problem/per plan year available through EAS.
Can my family members get free counseling too?
Yes. Eligible household family members are welcome to take advantage of the free counseling sessions available through EAS, even if they don’t have PSD health insurance. Please contact EAS for questions about “eligible household family members”.
What if I need more than five sessions?
If you want or need long-term, ongoing counseling services, and you have PSD health insurance, EAS will assist you with care coordination and the appropriate referral(s) to an EAS network provider. If you do not have PSD health insurance, EAS may be able to direct you to other community resources to meet your needs.
Am I required to go through EAS first to receive counseling with a network provider? What if I am already seeing a provider?
If you want to utilize in-network benefits, an intake and assessment at EAS is required. If you do not want to meet with EAS for intake and assessment, you are welcome to see any state licensed mental health provider of your choice, with the understanding you will be utilizing non-network benefits, resulting in a higher out-of-pocket cost and an annual maximum benefit of $800.
If you are already in treatment with an EAS network provider but are new to the PSD health plan or you have not used your PSD mental health benefits before, please call EAS at 970-488-4925 to schedule an intake and assessment with an EAS therapist. The EAS therapist will provide you with a "continuity of care" referral authorization, which will significantly reduce your out of pocket cost for services.
If you are in treatment with a non-network, but licensed, mental health provider, no referral authorization is necessary. Simply have your provider bill EAS directly and we will pay the claim in accordance with the mental health benefit plan document for non-network services. If your non-network provider chooses not to bill EAS and only accepts self pay, ask them to provide you with a claim form in order that you may submit the claim to EAS for non-network benefit reimbursement directly to you.
Mental Health/Substance Abuse claims address:
Employee Assistance Services
2850 McClelland Drive
Fort Collins CO 80525
phone: 970-488-4925 phone | fax: 970-488-4933 | email: email@example.com
Are EAS services only available for work-related issues?
No. In fact, we encourage you to use EAS for any concern you may have, whether it be for work related issues, personal relationships, mental health, substance abuse/addiction, etc. If something is a concern in your life, you are welcome to visit with an EAS therapist for support.
Can EAS prescribe medication?
No. However, if you have PSD health insurance, EAS will assist with care coordination and a referral to an appropriate EAS network provider for mental health medication management.
Can I schedule my appointment during work hours?
For confidentiality purposes, you may treat your EAS appointments the same as any other medical appointment. If your worksite allows medical appointments during work hours, you may apply that allowance to your EAS appointments. Every effort is made to schedule appointments according to client needs.
Is confidentiality assured?
Confidentiality is the cornerstone of EAS. Your confidentiality is protected by strict state and federal laws and regulations, as well as by professional ethical standards for therapists. EAS counselors may not release any information about your services at EAS without your prior written approval. There are mandated exceptions wherein state law requires reporting of child/elder abuse or neglect, and certain situations of danger to self or others. Client records do not become part of an individuals personnel file.
Confidentiality will be fully explained at your first appointment.