Technical Support and Resources

For students and familiesA staff member hands a laptop to a family in a car.

Access to technology and the internet are essential as PSD students and teachers kick off the 2020-21 school year in remote education, currently scheduled through at least Oct. 17. So PSD has been working hard to make sure all students have a device and can connect online to learn and be part of their school community.

This school year, PSD is distributing around 30,000 laptops and additional devices to all PSD students - from preschoolers to seniors who will graduate next spring - to use for their online learning. Read more about how PSD is keeping students connected here. 
 

PSD community tech support website

This tech help website, designed specifically for students and parents, offers device troubleshooting information, application technical support and covers other common technical issues that sometimes come up. 
 

PSD Community Tech Portal
 

New Clever family portal available:  Clever is an easy way for students to log in and learn with online programs they use at school. With their own personal portals, students can learn with resources selected by their teachers and the district. The Clever Family Portal allows parents/ guardians to create an account and help their students with learning at home. Learn more on the PSD Community Tech Portal.

Other helpful information you'll find on the Community Tech Portal:

  • How-to guides on many topics 
  • FAQs and up-to-date news items with answers to questions heard from the parents and studentsalt=""
  • A calendar for important upcoming dates related to technology 
  • IT contact information for additional help  

Students and families can also get help by emailing covidtechhelp@psdschools.org or calling the student/family support line at 970-490-3339.
 

Technology tips, Q & A

A one-page reference sheet

 

Poudre River Library videos

English and Español

Español videos: 

English videos:

 

 

Online teacher learning pages provide remote learning resources

Student's remote learning resources will be found in one place via online learning pages that every teacher and/or department will have. An elementary teacher's page, for example, may feature messages from the teacher, and links to Google Classroom, Microsoft Teams, other learning applications. These pages will serve as the entry point for students to access content when remote learning is in place.

Screenshot of an online teacher landing page in PSD.

 

Safe online learning

It’s essential to provide a safe learning environment online, as well as in the classroom. Families and students are encouraged to discuss digital citizenship and its responsibilities. Learn more about safe online behaviors on the Common Sense Media Digital Safety website. 

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School Board